Designing for Healthcare: Improving Patient-Provider Communication

Perhaps the most critically important industry to adopt a user-centered approach to design is that of healthcare. Personalized engagement is of the utmost importance to an environment where the relationship with between patient and provider can at times seem rigid and cold. The human factor in healthcare marketing has become essential in optimizing communications and improving processes. Not only does usability come into play with regard to content strategies, but brand storytelling must resonate with the user, reflecting authenticity and transparency. The most challenging aspect is to deliver a consistent and intuitive experience with the constant stream of updates and complex information that comes with the healthcare territory. This steady influx of essential patient messaging in healthcare communications demands a keenly collaborative focus on an ongoing basis to continually optimize the experience and reach the best outcomes. Patient engagement is now an essential element of the pharma and healthcare marketing mix – information,…

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One week ago

Experience Is Everything

Experience can take many forms. Experience is all around us. Experience is the product. Experience is the best teacher. Experience is everything. Whether its conscious or fades into the background, an experience is the totality of many parts coming together to create a perception that is sensory, informational, useful and observational. We learn from experiences, and gain experience. Meaning, once we experience something, we are knowledgeable on the topic and able to form studied opinion, and if positive – returning with the knowledge to navigate it again. Taking into consideration the all encompassing nature of an experience, its no wonder that multiple types of experience strategies have taken hold in the digital environment. Its one thing to create an in person experience that can be controlled, but quite another to take a user down a path that truly reflects the brand or organization it represents without seeing the user in the flesh. A…

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20 days ago

Event Marketing: Getting it Right Every Time

Whether its an annual trade show, sales meeting, summit or exhibition – having a brand presence at industry conferences and trade shows is a necessary element of any event marketing strategy. More often than not, the lead up to an event is chaotic, consisting of late night runs to the printer, last minute strategy meetings and early flights. Creating a timeline leading up to the event, aligning a team on messaging and determining what collateral needs to be implemented will pay off in spades to deliver a more polished and successful effort. View our Trade Show Checklist Choose Wisely Holding, or attending a trade event is no cheap endeavor, but face to face contact with customer is an invaluable tool for product launches and business development. Looking it as an investment to the company’s bottom line is critical. Ensuring that the event cost fits into financial projections and cash flow…

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29 days ago

A Website Redesign for Better Usability

User experience and web usability are significant aspects of a websites core functionality that every company must pay attention to for the current and long term health of their organization. Usability, while seemingly invisible, encompasses everything from SEO, conversion ratios, user experience and authority in the market. Embarking on a usability path and building a strategy can be a challenging task, however it is one that will pay off in spades if implemented well and maintained through testing and optimization. The benefits of adopting a website usability optimization strategy through redesign will affect all those who come in contact with the company – from prospective and current customers to internal stakeholders. Following best practices from design to development to offer the ideal user experience can deliver an increased level of positive association and better bottom line to the brand it supports. What are the benefits of a usability redesign? Faster Conversion…

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1 month, 6 days ago

New Design Trends that are Being Used to Create Impactful Annual Reports

With everything else that needs to be done in a company, it goes without saying that the average annual report design is often overlooked. For this reason, the typical company annual report is wordy, filled with industry jargon, and simply boring. You don’t have to treat your annual report as most companies do and treat it as a formality. It can be used as a channel to catch the interest of potential investors, help secure business partners, and act as a branding vehicle. They key is to use great design to present information that is engaging. A great way to center your annual report design is with a powerful story. You can center the report on your brand’s core story or if that has been overdone, center it around the most fascinating and relevant story your brand has gone through this year. This gives you a foundation on how the…

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1 month, 14 days ago

A Better Content Management System for a More Agile Business

While it may not seem that choosing the right content management system has to do with branding authenticity, there is a clear connection. The fact is that most content management systems put in place fail because of human factors (i.e.) the system is too complicated, the user is inexperienced, there are too many steps, the specifications don’t fit the company and so on. While some multi step systems may work for one enterprise, it might not work for another. Choosing the right system can open up a world of possibilities in connecting with users as well as creating a more positive and knowledgeable internal culture. Even equipped with this information, the right content management systems are not being put into place. This is largely due to the fact that they are chosen in an artificial manner where the true needs of the organization are not considered. Aligning a company to the right…

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1 month, 17 days ago

Responsive Design is the Answer

We all know how important it is to have a mobile friendly web design at this day and age. Almost everybody uses their smartphone or tablet to browse the Internet. Despite that, many websites still haven’t adapted to these user habits with responsive design. Some are still using mobile-dedicated websites or worse, are still serving their desktop sites to mobile users. If you belong in either of these categories, here are some reasons why responsive web design is the answer. Responsive design is the answer if you depend on search engine optimization to get traffic to your site. When you work on search campaign for your responsive site, you are building content and links for both the mobile and desktop version of your website. With a separate mobile-dedicated site, you have to double your efforts into your search campaign. Plus, Google actually recommends that you use responsive design. It’s the…

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1 month, 19 days ago

Creating a Market Segment Expansion Strategy

Entering a new market can be a daunting task. Whether battling a sales slump, identifying a group of customers who could benefit from a specific product or moving into a new region – segmentation has many benefits to boost business and gain new visibility. Its important to be aware that there is no business out there that is taking advantage of it’s entire (possible) customer base. An exploration into market segmentation is, simply put, finding new ways to grow as a company. As long as the organization can manage and deliver the growth, then the strategy should be sound. Expanding into a new market is essential the relaunch of a business into that market and a company should treat it as such. From new packaging, a refreshed website to a specific brand strategy for the market – the brand must resonate with the audience it’s positioning to in order to…

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1 month, 25 days ago

VERSIONS™ Collective Manifesto Is Here

Versions Collective, the ArtVersion design collaborative, has released volume 1.03 of their publication discussing the design process its and relation to technology, the VERSIONS™ Collective Manifesto. In the book, the creative think-tank explores how the experience of both print and digital design has evolved and what the current landscape looks like. Ignited by a simple conversation at ArtVersion’s Chicago office, the VERSIONS™ Collective Manifesto publication was imagined as springboard to gain a deeper understanding of core design values in relation to the agile movement of technology. In the VERSIONS™ Manifesto, the collective discusses how the evolution of digital technology has shaped design and how users have responded. Reviewing traditional design processes with emerging innovations, the VERSIONS™ Collective Manifesto repositions the critical relationship between digital and analog. Principal creative director and founder of ArtVersion Interactive, Goran Paunovic, discusses the birth and catalyst behind the project – “Our goal was to express our point of view…

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2 months, 3 days ago

7 Best Practices for Your Site’s Call to Action

One of the most neglected parts of a sales page’s web design is the call to action button (CTA). A call to action button or link is basically the device that is used to get users to take some kind of action whether it’s signing up to an email list or going through with a purchase. Many marketers do not do enough to create a compelling CTA while others highlight the CTA in the wrong manner. A strong CTA will increase your conversion rates while also improving your site’s web usability. If you follow these best practices, you should be able to improve your CTA and as a result, your conversion rates. 1. Use active language and command the user to take action. Some great examples of strong CTAS are: Claim Your Free Trial Subscribe for Your Free Gift Lock In Your Reservation 2. Make sure that the button stands…

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2 months, 8 days ago